Looking to get your roof repaired in Sydney?
We operate in the Sydney Metro area and do not generally service areas outside of a 20 km radius from our Homebush West base.
We do not charge for roof inspections at the moment – despite investing our valuable/leading edge resources in providing this Roof inspection booking – without any upfront financial reward.
BOOK You Roof inspection BELOW (click on image):
Final a time slot suitable for you – on our BOOKING calendar (hosted by Calendy), and fill in your details (time slots usually fill up very quickly):
How to communicate with us
This page is where you make your Roof inspection booking on our booking calendar above.
Soon, we will open up our Artificial Intelligence (ChatGPT – powered) SUPPORT page for property owners where you can chat to us about roofing (and any other) issues.
In the interim, the best way to have a chat with us is on our comments section of this page below:
CHAT section
Post your questions in the comments wall below:
THIS is OUR CHAT wall – where you can post your message to us (or others).
You can format your message and attach files and pictures here also.
Hi Jack,
Do you have any recommended roofers in the Gold Coast area, QLD. We have a metal roof leak and cannot work out how the water is coming in. We have had 2 roofers attempt to seal the possible water entry points already. Regards, Adrian
Hi Adrian,
Sorry, we have not been able to qualify any Gold Coast roofing partners yet.
We may be able to do a ‘long distance’ diagnosis for you if you can upload some pictures and any relevant correspondence with the two unsuccessful attempts.
Jack
Hi Jack, during a 30 min hail storm I had ice fill the valleys and melt, resulting in ceiling gyprock damage when it melt turned to water that overflowed the valley. I know it hails in Sydney not often, But I like to upgrade the valleys to stop ICE / water melt damage the ceiling gyprock in case it happen again? is it possible?
Hi Mark,
Overflowing valleys are constant problems. The latest National Construction Code singles out valleys as problems. It now stipulates that valley gutters on roofs less than 12.5 degrees needs to be designed as box gutters.
If your roof is steeper than 12.5 degrees, then it complies.
In our experience, valleys will get blocked if debris or hail is caught by the edges of the roof tiles or metal along the sides of the valley and causes a dam to construct itself. Then water cannot flow efficiently down the valley and instead will overflow the sides of the valley.
A valley upgrade can be a new design for the valley combined with a reduction of any ‘crowding’ restrictions along the sides of the valley.
Jack
Hi Jack
we are planning the replacement of our existing cement tile roof with metal roof.
we would like a quote to complete the job. The job is at 39 Christine crescent Lalor Park.
can you please come back to me if you would like to quote for this job.
Matt
0428717524
Hi Matt,
Good job on booking through our booking calendar above.
This is the way that homeowners can guarantee a booking on our calendar.
Jack
Hi Jack
We purchased a house back in 2019. In the building inspection report then it said ‘major tile fretting was noted to terra-cotta tiles.’ We’d like to get an inspection on the roof now to see exactly what is needed to ensure longevity of the roof, and note we see some flaking in our ceiling in places (unsure if this is related). Would this be something you could help with?
Hi Jack, great website. I’m located in Sutherland Shire. We’re looking at replacing some of our deck roof – currently colorbond – with a clear/translucent plastic product to let some light through, with removal of ceiling boards. There’s also a small leak which I hope this might resolve (or reveal). Is this the sort of thing you can help with? Cheers
Hi Jack, I am a Sydney based architect designing a job in Blackheath NSW. It’s an existing tile roof (21 deg pitch) that forms a valley. We are adding a skillion roof in hiland tray at 2 deg pitch.
It seems tricky to design a transitional flashing that follows the new shallow valley created by the intersection of the skillion and the existing tiles.
My solution is to create a large tile flashing (1200mm wide) that is broken up into 3 sheets. The sheets overlap 300mm and are sealed at the overlap. The crease for the flashing is on an angle in relation to the ‘valley’ of intersection of the two roof planes.
I have attached some 3d images of the design below. I was wondering what your thoughts are regarding this design.
Regards,
Byron
This is the flashing in context.
I was wondering what your thoughts are regarding this design.
Regards,
Byron
Hi Bryon,
You are on the right track.
It is one of our standard tapered transition flashing designs.
Some things to keep in mind are….
1) the maximum girth of any flashing is 1200mm (this is the widest coil that BHP usually supplies).
2) you can comfortably reduce the flashings to two lengths with a single lap joint of 150mm (making each length of flashing just over 3m long).
3) you should keep a constant width of flashing under the roof tiles and taper cut the tiles to suit (I think it looks better). but this is subjective….
Sketch attached
Thanks Jack,
I shall pass this information on to the builder as a guide. I agree with you regarding the tapered cut to the tiles. And having fewer joins is better your right.
I will keep you posted as to any future roofing projects in the Sydney area.
Thanks Jack!
Regards,
Byron
Hi Jack, I need the pool warming webbing on the north-east side of my roof relocated to the south east side of the roof overlapping the existing south-east webbing. I need to free up the north-east side for solar panels. Can I get a free quote? Jim, East Killara
Hi Jim,
It is best to engage a pool heating contractor to do this work for you – since they will be able to carry out any repairs to the heating elements that may be needed during the relocation process.
The Roofing Portal
Hi Jack, we booked for 10.30 today at 23 Cobar Street Dulwich Hill and no one showed and no missed call on the mobile number we provided. It would be useful if you had a mobile contact to minimise the time-wasting for all concerned in these situations. Please contact me on 0417674061 or Ken on 0417249422 so we can reschedule. Thanks Craig (booking for Ken McKay)
correction – my number 0412674061
should I accept this standard of work? thanks
Hi Jack,
Firstly great site. I would like to book a roof inspection but firstly would like to know if you service the Elanora Heights area? If not could you reccommend someone on the Northern Beaches. Many thanks
Hi Max,
Elenora Heights is on our upper limits.
We have Amanda who has already booked us for next Thursday morning (15th June) at a kilplok roof in Elanora Heights.
Is she any relation?
If not, then we can pop over your place early Thursday afternoon.
Jack
Hi Jack, Yes this is my partner. So we will see you on Thursday.
Many Thanks
Hi Jack,
I tried to book the inspection and quote for the bedroom leaking ceiling under the flat colorbond roof. It is a new built house in Marsfield. I can see “No Time in May” on your calendar currently. Then how can I move down to your next available day? Should we have a quick call to confirm? Thanks in advance.
Just sayin’, Jack came out a couple of weeks ago to do an inspection of our Marrickville roof (complete with box gutter). I have to say that it was like having royalty on my roof!! I have followed the videos etc for a couple of years and was sure that Jack was the “goods” and after walking around my roof with him I just want to say that he is also a lovely person and my “go to” roofer forever!! I’m just sorry I forgot to as for a “roof selfie”. Thanks Jack, I sleep better knowing I have your number!!
Hi Jack,
I need some guttering rearranged as it causing leak issues, before looking at my roof.
As you mentioned you don’t do guttering, who would you recommend (currently Colourbond/ACE quad). I need to lower one run (overruns fascia) and reinstate another down-pipe on another run.
Once this is sorted we can then look at the tile roof.
Email me directly if that’s easier.
Hi there
We had someone come and inspect our roof last week at 9 New Street Bondi and have not received a quote yet hoping you could follow it up please 😊
Hi Leonie,
Sorry for the delay.
Geoff will email you your quote in the next day or so.
Hi Jack do you service the Oatley area have a Roof leak which we cant seem to fix coming through one of the corners.
Hello Jack, can I please have your advice so I can plan and budget a major roof replacement in West Pymble.
Our 60’s ranch-styled house (about 230m2 roof area) has a low angle (1:5), gabled roof.
Previous owners, for aesthetic reasons, replaced metal deck with terracotta tiles in the 90s – I think it was a mistake ! It leaks (only) in heavy rain, pointing needs constant attention, and now we want it put back to lovely colorbond steel custom orb.
Please let me know –
Enjoyed your blog BTW !
Cheers
Bob
Hi Bob,
Thanks for reaching out.
Your ‘unqualified brother’ is a little on the high side. Our estimate is roughly $250 per square metre.
We work in the Pymble area very often – so your roof is in our service area.
The classic çustom orb (corrugated profile) is suitable for roofs 5 degrees or steeper. So, you roof will work well with custom orb.
You can book in an inspection above when you are ready for us to do a proper quote.
Jack
Thanks Jack, we will probably plan this job for late next spring, but try to avoid the worst roasting hot weather 😉
cheers
Please cancel the roof inspection scheduled for Wednesday in Erskineville. Thanks
OK
Hi Jack,
just letting you know that the “report” we discussed about the pine needle problem is not required. I’ve been advised by Burwood Council’s tree guy that case law principles have been set in NSW that mean that homeowners have to keep a clean roof regardless of where the debris is coming from. We still need the drips on the back deck sorted because it has been dripping plenty in the last few days.
kind regards
Marg
Thanks for the update.
We will plan for replacing the faulty screws.
Hi, do you waterproof old tiled roofs? I am experiencing mould on ceilings of our old bungalow.
gelignite Jack????
LTNS
Same one.
Glad you are still around..
Hi Jack, i have a property need to have the roof fix, the insurance company has given me the building inspection and require me to fix the roof first before they can do the insurance work. the property is in Bradbury 2560, how can i make a booking for an investment property?
HI I put in a chat 28 days ago however it does not seem to have been answered. Hello Just wondering if you have a branch that services the Silverdale NSW 2752 area? thanks
Hi Leanne,
Sorry, we do not travel to Silverdale for roofing work.
And we do not currently have a local roofer recommendation to provide you with.
Hi Jack and Geoff
we urgently need your help again in 12 Pine Hill Avenue Double Bay. Guttergard and downpipes.
Kind regards,
Elizabeth
Hi Elizabeth,
Can you please pop onto our booking calendar and book a time slot in March.
We are fully booked in February….
Hi Jack. You have helped us before at 80 Gipps Street Drummoyne. We have a problem area which needs some proper maintenance. I’ll bring ok in an inspection. Thanks
Hi Keith,
Good to see that you have managed to book your appointment on our booking calendar for Monday 27th Feb.
Hi Jack. I haven’t had any update since the inspection on 27 February. Can someone please come back to me on next steps? Thanks Keith
Hi Jack, I’ve filled in my booking request on the booking page but there’s no submit button, so I’m filling information in here just in case. I’ve tried to select Thursday 23rd February at 10.30am as the date and time. I’d like to arrange a quote for roof repairs to our Colorbond roof in Mortdale. The main problem is leaking that seems to be coming from the side box gutter into the ceiling.
Thanks, Ian Barralet
Hi Ian,
There is a blue button at the bottom of the booking calendar that says “Schedule Event”.
If you had clicked this, it would have finalised your booking.
I have booked that time slot for you and you will see that Thursday 23rd has no more available time slots.
Can you email us your address and phone number at: core@sydneyroofingportal.com.au
We will know how to get to you after that.
thanks,
Jack
Hi Jack – we have a flat Colorbond roof with box gutter. When we get a heavy downpour of rain the water fills up the box gutter and tracks back along the ceiling and pours down the windows inside (badly!) The downpipes are completely clear, the box gutter just isn’t big enough to take these large volumes of water. Is there a waterproof membrane or something similar on the market, that you can stick to the top edge of the roof and seal all the way through the inside of the box gutter? We already have additional overflow pipes coming out of the box gutter, but it’s just not enough!
(Also, re your online calendar, I cannot see the last week of the month – it’s not showing)
Hi Becca,
Trying to seal the back of the box gutter to the underside of the roof sheets is not a viable solution.
We usually investigate the installation of box gutter overflows to be a good solution.
However, the leak could be from the roof itself and not the box gutter.
We open our booking calendar for only 2 weeks ahead. So, it will open up a new day every day.
Thanks,
Jack
Many thanks Jack – will make a booking.
Cheers Becca
Hi Jack, we have an old tile roof and there is a leakage in one area. Our address is 31 Albyn Rd Strathfield. We would appreciate an inspection and your advice. Thank you, Helen and Bob Fairfax
Hi Helen & Bob,
Can you find a timeslot on our booking calendar above that suits you?
Otherwise email us at core@roofingportal.com.au and we will try to do a manual booking for you.
Jack
Hi Jack,
I just watched your video about rusty nails and terracotta tiles. I have this problem with my roof. A local roofer said reroof in colourbond is only option! What is the solution you prefer?
Hi Paul,
Because we are colorbond re-roof specialists, we are totally biased towards colorbond.
Re-roof in new concrete roof tiles is another option if you prefer tiles…
Jack
Hi Jack,
We are experiencing leaks on a flat roof.
Do you recommend any experts in the Brisbane area?
Hi Paul,
Sorry, we have not developed relationships with any good trained Brisbane roofers yet.
Jack
Home at Kingsford 2032 needs upstairs exterior cladding & window flashing repairs
Hi Jan,
Sorry,
We do not do cladding and window work.
Jack
Hi Tony,
I have a box gutter (27 years old) on my house leaking into the ceiling. I think the seams are rusty, the gutter is cleaned regularly. I am at Queenscliff in NSW. Would your have availability in the near future to take a look and repair this?
Thanks,
Carla
Hi Carla,
Please book your appointment on our booking calendar.
Thanks,
Jack
Afternoon,
i have a box gutter or internal gutter system which is leaking into the ceiling .Im on the Mid North Coast NSW in Kempsey. Do you any gutter specalist in this area you could recommend.
Hi Tony,
Sorry.
We have not built any partnerships with good roofers on the north coast yet.
Jack
Can I please book a free roof inspection?
Hi Sarah,
At this point in time, you can only book via our booking system.
We are at FULL capacity with roof inspections.
Jack
Hi Jack, My pergola roof, Trimdek, was hail damaged in October 2021 in Coffs Harbour. It is 5m x 4.5m with a pitch of <2° and had two opaque fibreglass sunstrips 150/190 wide. This roof has not leaked in the 11 years we have been living here. The insurer’s roofer/assessor said he would replace the roofing panels but fibreglass sun strips were not an option and he would use Trimdek polycarbonate sheets cut to a similar size to the old strips. When it now rains I have numerous leaks along the polycarbonate sheet edges due to the sheet edges being distorted along its length. The roofer has said the only option to fix the leaks is to remove the current strips and replace them with full size sheets fixed on to the top of the metal sheets. I have never heard or seen of such a repair and I am wondering if this is the only option I have to retain my insurer’s Life Time guarantee on the repairs. Thanks Ken
Hello Just wondering if you have a branch that services the Silverdale NSW 2752 area? thanks
Hi how can I contact you for an inspection and quote please